BlackBerry Passport Help

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BlackBerry Passport Smartphone

Version: 10.3.2

U

ser Guide

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Published: 2015-08-04

SWD-20150804120242986

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Contents

Setup and basics........................................................................................................................................... 6

New in this release.........................................................................................................................................6
Your device at a glance...................................................................................................................................8
What's different about the BlackBerry 10 OS?.................................................................................................9
Notification icons.........................................................................................................................................16
Menu icons..................................................................................................................................................16
Setting up your device..................................................................................................................................17
Using gestures.............................................................................................................................................19
Advanced interactions................................................................................................................................. 26
Personalizing your device.............................................................................................................................27
Device Switch.............................................................................................................................................. 28
About BlackBerry ID.................................................................................................................................... 38

Phone and voice.......................................................................................................................................... 41

Phone..........................................................................................................................................................41
Notifications and ringtones.......................................................................................................................... 50
Voicemail.....................................................................................................................................................57

BlackBerry Hub and email........................................................................................................................... 60

BlackBerry Hub and email........................................................................................................................... 60
joyn for BlackBerry 10 devices..................................................................................................................... 90

Media.......................................................................................................................................................... 93

Change the media volume............................................................................................................................93
Supported audio and video file extensions, formats, and codecs................................................................... 93
Troubleshooting: Media................................................................................................................................94
Camera........................................................................................................................................................94
Pictures.....................................................................................................................................................104
Music........................................................................................................................................................ 111
Videos....................................................................................................................................................... 116

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BlackBerry Story Maker............................................................................................................................. 121
Media sharing............................................................................................................................................124
FM Radio...................................................................................................................................................125

Settings..................................................................................................................................................... 128

Customize your device settings.................................................................................................................. 128
Update your device software...................................................................................................................... 132
Battery and power..................................................................................................................................... 133
Connections.............................................................................................................................................. 141
BlackBerry Keyboard and typing................................................................................................................ 168
Language.................................................................................................................................................. 178
Keyboard input methods............................................................................................................................179
Screen display........................................................................................................................................... 188
Accessibility.............................................................................................................................................. 190
Media cards and storage............................................................................................................................207
Using your device with BlackBerry Link...................................................................................................... 212

Applications and features...........................................................................................................................222

Organizing apps.........................................................................................................................................222
About the BlackBerry Assistant.................................................................................................................. 224
Calendar....................................................................................................................................................228
Contacts....................................................................................................................................................239
Clock.........................................................................................................................................................246
Android Apps.............................................................................................................................................250
Maps and GPS........................................................................................................................................... 252
Browser.....................................................................................................................................................260
Smart Tags.................................................................................................................................................268
File Manager..............................................................................................................................................272
Calculator..................................................................................................................................................275

Productivity and work.................................................................................................................................277

About BlackBerry Balance and your work space ........................................................................................ 277
Remember................................................................................................................................................ 283

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Security and backup.................................................................................................................................. 290

Passwords and locking...............................................................................................................................290
What to do if your device is lost or stolen.....................................................................................................296
BlackBerry Protect.....................................................................................................................................297
Wiping your device to delete your device data.............................................................................................298
Security settings........................................................................................................................................ 299
Password Keeper....................................................................................................................................... 302

Legal notice............................................................................................................................................... 307