BlackBerry Passport - Some of the data from my previous device isn’t on my new device

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Some of the data from my previous device isn't on my new device

The type of device you transferred data from and the version of device software on your previous device determines what
data can be transferred to your new device. For a list of the type of data that is transferred, visit

www.blackberry.com/

deviceswitch

.

Try any of the following:

• Check that your personal email accounts are set up. Email accounts aren't transferred and need to be set up in the

BlackBerry Hub on the device.

• Check that your work email accounts are set up. Contact your administrator for the information required to activate the

account.

• Look for memos and tasks in the BlackBerry Remember app.

User Guide

Setup and basics

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• Transfer apps by downloading them from the BlackBerry World storefront.